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About M5 Services

We've owned buildings. We've built them.

M5 Services was founded by partners with backgrounds in both property ownership and construction. Now we keep commercial buildings running across the Bay Area and Sacramento.

Commercial onlyBay Area + SacramentoOne account manager per property
Ownership story

We've stood on both sides.

M5 Services was born from firsthand experience.

As professionals who’ve spent years in both construction and property management, we understand the daily challenges on both sides of the equation. We’ve walked buildings with property managers, heard tenant complaints, and navigated urgent service calls. And we’ve also been in the field: coordinating crews, managing budgets, and dealing with the realities of building systems and construction timelines.

We saw the same frustrations repeated across projects: delayed responses, siloed service providers, and a lack of accountability. Facility managers were left juggling too many vendors. Construction teams struggled with follow-through once a job was “done.” Property teams needed more than maintenance. They needed true operational support.

So we built M5 to be different.

We created a company that balances responsive service with technical execution. A team that understands both the urgency of facility needs and the complexity of construction standards. M5 brings both sides to every job: responsive service, practical problem-solving, and hands-on support that you can count on.

We’re here to raise the standard for how buildings are looked after.

Core values

Six things we hold ourselves to.

  1. People FirstWe prioritize people: our team and our clients. By fostering trust, respect, and genuine care, we create stronger partnerships and a more positive work environment.
  2. Excellence in ExecutionWe don’t settle for “good enough.” We care about the quality of our work and strive for consistency, precision, and reliability in every task, big or small.
  3. Ownership & AccountabilityWe take responsibility for our work and follow through with integrity. Every team member owns their role, their results, and their impact.
  4. Innovation with PurposeWe embrace creative solutions and new technologies that help us work smarter, safer, and better. We use them when they make things better for our clients and team.
  5. Service-Driven MindsetWe lead with a commitment to serve: to be helpful, proactive, and solution-oriented. Whether it’s a customer need or a team challenge, we show up with a can-do attitude and a willingness to help.
  6. Teamwork WinsWe believe in collaboration over competition. Our strength comes from working together, supporting each other, and aligning around shared goals.
How we work

One account manager. Five services.

  • One account managerEvery property gets one account manager. That person owns every ticket at your building, whichever trade it needs.
  • Five servicesOne contract can cover all of them. Building EngineeringFacility SolutionsSpecial ProjectsJanitorialLandscape
  • Commercial onlyWe work on commercial properties. We don't take residential work.
  • Bay Area + SacramentoWe cover the Bay Area and the Sacramento region from our office in Pleasanton.
  • Your portalWe work tickets in ServiceChannel and CorrigoPro, and take them by email or phone.
  • ResponseTypical response is 24 to 48 hours. Urgent calls go out the same day.
  • LicensedM5 Services holds CSLB #1105715. Our team is trained and certified across the trades.
A white service van with the M5 Services logo parked in front of a modern office building with large windows and trees.
An M5 Services van on site.
Our mission

We invest in our people.

Our commitment extends beyond buildings. We help our people grow, lead, and shape the future of this industry.

Commonly asked questions
Talk to us

Tell us about your property.

Tell us what your building needs. A person answers the phone during business hours.

Email
info@m5svcs.com
Office
7020 Koll Center Pkwy, Ste 110
Pleasanton, CA 94566
Hours
Mon–Fri, 8 AM–5 PM. After-hours coverage for contract clients.