On site full time
For larger buildings that need someone there every day.
- Walks rounds and logs readings every day
- Knows each unit and each tenant by name
- Already in the building when a comfort call comes in
Our engineers look after HVAC, boilers and pumps, electrical, plumbing and life-safety equipment. They walk the building every round, log the readings and fix small problems before they turn into tenant complaints.
Pumps, boiler, readings. The same walk every morning.
The engineer walks the mechanical room with a tablet. Each pump gets a look and a listen, each reading goes in the log, and anything that seems off gets a note while it's still small.
| Equipment | Reading | OK |
|---|---|---|
| Chilled water supply | 44°F | |
| Domestic booster pump | Normal | |
| Pumps P-1 to P-3 | 3 of 3 on | |
| Boiler loop pressure | 18 psi |
Dirty filters make a unit work harder. Tenants feel it before anyone sees it.
Two techs shut down each rooftop unit, open the access panel and swap the filters. They check the belts while the panel is open, close it up and watch the fans come back on.
A hot call is the one tenants remember.
The engineer is already in the building. Up a ladder at the VAV box over the suite, they find a stuck damper, free it and reset the controls. The suite is back to 72 before lunch, and the tenant hears from us first.
A generator that sits all year might not start when the power goes out.
Once a month the engineer starts the emergency generator and lets it carry the building. A second tech watches the transfer switch hand the load over and back. Run time and readings go in the log.
Smaller buildings get the same checks, on a schedule.
A roving engineer drives a route of scheduled visits. At each stop they walk the same PM checklist, log it on the tablet and flag anything that needs the maintenance team.
For larger buildings that need someone there every day.
For smaller properties that don't need a full-time engineer.
A stationary engineer is on site full time, which suits larger buildings. A roving engineer covers a route of scheduled visits across smaller properties. Both are backed by the full M5 maintenance team.
Your account manager sends the rest of the team. Each property has one account manager, and our staff are trained and certified across the trades.
Our office is open Monday to Friday, 8 AM to 5 PM. Contract clients get after-hours coverage.
Yes. We work tickets in ServiceChannel and CorrigoPro, and by email or phone for properties that don't use a portal.
Commercial properties across the Bay Area and the Sacramento region, from our office in Pleasanton.
Send the address and what's on site. Your account manager will follow up. For anything urgent, call. A person answers during business hours.
(925) 232-1719